Receivables Management
Stop the revenue leakage between discharge and collection.
Most Indian hospitals carry 90-day receivables in the 30–45% band, with another 10–15% of billable revenue lost permanently to denials, short payments, and documentation gaps. That's 8–15% of gross revenue left on the table — usually the single largest lever in the P&L.
Our receivables practice works at three levels: upstream (charge capture accuracy and documentation completeness), midstream (claims submission quality and tracking), and downstream (denial analytics, appeals, and systemic fix). All three must move together — plugging denials without fixing charge capture just moves the problem.
We typically run a 90-day pilot on one high-volume payer, prove the model, then scale across the book.
Outcomes we target and measure.
- Claim denial rate reduced by 30–50% within two quarters
- Days Sales Outstanding (DSO) cut by 20–35 days
- Recovery on 90+ day receivables lifted above 60% of face value
- Charge capture accuracy above 98% across major specialties
- Audit-ready documentation on every claim
Concrete outputs at the end of the engagement.
Every engagement ends with artefacts you own — documents, models, trackers, or live systems that your team runs after we leave.
- 01Receivables diagnostic & baseline report
- 02Denial taxonomy & root-cause register
- 03Charge-capture SOPs & training kit
- 04Monthly operating dashboard and review cadence
You'll get the most from this if…
90+ day receivables exceed 20% of total AR
Claim denial rate above 10%
TPA / insurance mix growing faster than ops can keep up
CFO replaced and wants a verified baseline
Often scoped alongside this engagement.
A 30-minute intro call maps the shape of the engagement.
Tell us where you are in the journey and who's involved on your side. We'll come back with a clear view of timeline, team, and first deliverable.